• 19 years of age or older.
  • Criminal Record Check including Vulnerable Sector Check and a Child and Family Services Check.


  • Attendance at monthly volunteer meetings.
  • Minimum one-year commitment.
  • On-call 36-48 hours per month.
  • Ability to maintain strict confidentiality
  • Mature and responsible
  • Good written and verbal communication skills
  • Ability to deal effectively with crisis situations
  • Suitability to provide sensitive, emotionally safe and effective service to clients on behalf of Victim Services.
  • Complete minimum standards training and evaluation.
  • Ability to work as part of a crisis team.

What Do Crisis Support Volunteers Do?

The role of the crisis support volunteer is to respond to a crisis situation, with your team partner, and provide:

  • Emotional support to those in crisis.
  • Practical assistance to clients.
  • Information and resources.
  • Referrals to the agencies available in the community for long-term support.
  • Safety planning.

All training is provided as mandated by the Ministry of the Attorney General and consists of both in class and online training. Training generally takes place in the spring & fall of each year with the location to be determined.

This is a very flexible volunteer opportunity, with shifts available days, evenings and weekends 24/7.